top of page

GESTIÓN DE OPERACIONES Y SERVICIOS

ITIL® Fundamentos V3 y 4

ITIL® Intermedio – Service Design (SD)

ITIL® Intermedio – Service Transition (ST)

ITIL® Intermedio – Service Operation (SO)

ITIL® Intermedio – Continual Service Improvement 

ITIL® Intermedio – Service Offerings and Agreements (SOA)

ITIL® Intermedio – Release, Control & Validation

ITIL® Intermedio – Operational Support and Analysis (OSA)

ITIL® Intermedio – Planning, Protection & Optimization 

DevOps

ISO / IEC 20000

bottom of page